Shipping Policy

Thank you for shopping at Yakanzi. We aim to deliver your order quickly, safely, and efficiently. Please review our Shipping Policy below.

1. Processing Time

All orders are processed within 1–3 business days.
During holidays or high-volume periods, processing times may be slightly longer.

You will receive a confirmation email once your order has been shipped.

2. Shipping Times

Shipping times vary depending on your location:

• United States: 7–15 business days

• Canada, UK, Australia: 7–18 business days

• Worldwide: 10–20 business days

Note: Shipping times exclude processing time.

3. Tracking Information

Once your order ships, you will receive a tracking number via email.
Tracking updates may take 1–3 days to appear.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location.
We may offer Free Shipping promotions from time to time.

5. Delayed or Lost Packages

We are not responsible for delays caused by:

• Customs processing

• Weather conditions

• Carrier issues

If your package is significantly delayed or appears lost, please contact us at hello@yakanzi.com, and we will assist you in tracking or replacing the order.

6. Wrong Address Disclaimer

Please ensure your shipping address is correct.
We are not responsible for packages delivered to inaccurate or incomplete addresses provided by the customer.

7. International Shipping

International orders may be subject to customs fees, duties, or taxes.
These charges are the responsibility of the buyer.

8. Order Changes & Cancellation

Orders can only be changed or canceled within 12 hours of purchase.
After processing begins, we cannot modify or cancel your order.

9. Damaged or Missing Items

If your package arrives damaged or items are missing:

• Contact us within 48 hours

• Include your order number and photos
  We will arrange a replacement or solution. 

10. Contact Us

For any shipping questions or concerns, contact us at:
📧 hello@yakanzi.com